Fraud Protection

Recent data breaches by several US retailers have increased the likelihood that your debit card could be used by criminals to commit fraud or identity theft.  In our continuing effort to offer stronger protection we have implemented heightened debit card procedures which monitor out of state (WV) transactions which exceed $200.00.  Should you have a transaction which meets these criteria, and the transaction is suspended, you will receive a call from our fraud prevention team.  They will confirm with you that the transaction is valid, or not valid.  To help with this service please make sure that we have your current telephone number, preferably a cellular number, on file.  If you do not receive a call from our fraud team within a short period of time, you can call them directly at 1-877-253-8964.  If you have any questions regarding this notice, please call our electronic banking dept. at 304-528-6209.