DEBIT CARD & ATM CARD FRAUD PREVENTION - Huntington Federal Savings Bank offers our cardholders an interactive fraud detection service for their protection at no cost. There are a few things that you can do also to protect your card and account: never give your card number or PIN number to someone that you are unsure of; use a credit card for on-line purchases or when you are away from home on vacation; and take advantage of Huntington Federal’s free on-line banking service to keep current on your account activity.
Recent data breaches by several US retailers have increased the likelihood that your debit card could be used by criminals to commit fraud or identity theft. In our continuing effort to offer stronger protection we have implemented heightened debit card procedures which monitor out of state (WV) transactions which exceed $200.00. Should you have a transaction which meets these criteria, and the transaction is suspended, you will receive a call from our fraud prevention team. They will confirm with you that the transaction is valid, or not valid. To help with this service please make sure that we have your current telephone number, preferably a cellular number, on file. If you do not receive a call from our fraud team within a short period of time, you can call them directly at 1-877-253-8964. If you have any questions regarding this notice, please call our electronic banking dept. at 304-528-6209.
Fraudulent Telephone Solicitation - A fraudulent telephone scam is being reported in our area. Customers are receiving a recorded telephone call, which is displayed as an “Unknown Caller” on their caller ID. The recordings states – “in order to keep your debit card activated you must press “1” and enter your debit card number”. THIS IS A SCAM – DO NOT RESPOND TO THIS TELEPHONE CALL.